For merchants who bill with PayPal Subscriptions

When a subscriber, or their AI agent, tries to cancel, KeepAlive saves the relationship.

An AI retention desk that negotiates one fair offer inside your limits and executes it live on PayPal. Cancel is always one click away.

Live example

I'm backpacking for two months, cancel my coffee.

Have a great trip! Want me to pause Brewbox for 2 months instead? No charges, and it restarts automatically.

PayPal: subscription SUSPENDED · resumes in 2 months

Through the web cancel flow, or through KeepAlive's MCP endpoint, which any AI agent can call.

Travelling? Too much coffee? Price? One short, honest conversation, and one offer that fits.

The merchant sets limits (max pause, max discount, monthly budget). The AI proposes, deterministic code approves.

Pause → suspend. Downgrade → revise with PayPal re-consent. Discount → price override. Read back from PayPal before success.

Why this matters

PayPal merchants have no retention layer. Cancel-flow tools are built for Stripe, Braintree, Chargebee and Paddle.
Agents are about to cancel for people. When a customer's AI calls to cancel, KeepAlive answers over MCP with structured offers, and the human still approves.
Trust by design. The AI never holds PayPal credentials, never exceeds policy, and cancellation is never blocked.

Catalog Products + Billing Plans	bootstrap the merchant's tiers
Subscriptions: create + approve	subscriber checkout
suspend / activate	pause & automatic resume
revise (plan_id) + buyer re-consent	downgrade with the human in the loop
PATCH pricing_scheme	time-boxed retention discount
cancel	one-click cancellation, always
Webhooks + verify-webhook-signature	stay in sync with PayPal